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valves, isolation valves, solenoid valves, electrical switches, pumps, trace heating, fuses or any other field supplied parts used in the installation of the Eco2 Systems LLC Heat Pump Water Heater System. 2-7. The Heat Pump Water Heater System must be sized to the hot water demand in accordance with the guidelines in the current Eco2 Systems LLC Heat Pump Water Heater System literature and application guides and training information. 2-8. This warranty is for parts only, any and all labor costs associated with diagnosis, removal of the faulty part and installation of replacement parts will solely be the owner’s responsibility except where covered by the labor warranty section of this warranty. 3. Warranty Exclusions Repair and replacement work will be carried out as set out in the Eco2 Systems LLC Heat Pump Water Heater System warranty. However the following exclusions may void the warranty and may incur additional service charges and/or cost of parts: 3-1. Accidental damage to the Heat Pump Water Heater System or any component, including: Acts of God, failure due to misuse, incorrect installation, attempts to repair the water heater other than by an Eco2 Systems LLC accredited service agent or the Eco2 Systems LLC service dept. 3-2. On inspection of the failed system or part, and where it is found there is nothing wrong with the 3|Page Heat Pump Water Heater System; where the complaint is related to excessive discharge from SANCO2 Warranty Policy 12-01-2020 the temperature and/or the pressure relief valve due to high incoming cold water pressure over 75 Psi; where there is no flow of hot water due to faulty plumbing; where water leaks are related to plumbing and not the Heat Pump Water Heater System or its components; where there is a failure of electricity or water supplies; where the supply of electricity or water does not comply with relevant codes or acts or is of the incorrect voltage, phase and amperage as required by the system; Installation of the GS4-45HPC heat pump(s) with other storage tanks that have not been specifically approved in writing by Eco2 Systems LLC. 3-3. Where the Heat Pump Water Heater System or its component has failed directly or indirectly as a result of excessive incoming water pressure above 75 Psi. 3-4. The factory supplied pressure relief valve or an ASME approved valve with the same pressure specification has not been installed or the valve outlet is blocked or corroded. 3-5. Where the heat pump or storage tank has rusted or failed as a result of a corrosive atmosphere. 3-6. Where the unit fails to operate or fails as a result of ice formation in the piping to or from the Heat Pump Water Heater System. Suitably sized self-regulating trace heating must be installed around the exposed supply and return piping to and from the heat pump including around the unit connections whenever the Heat Pump unit is installed in a location where the winter ambient temperature will fall below 27°F. 3-7. Where the Heat Pump Water Heater System is located in a position that does not comply with SANCO2 Heat Pump – Installation Manual Page 36 of 44 the Heat Pump Water Heater System installation instructions or relevant statutory requirements, causing the need for major dismantling or removal of cupboards, doors or walls, or use of specialPDF Image | SANCO2 Heat Pump Water Heater R744
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